WhatsApp Business integration

WhatsApp that books, replies and follows up for you.

Your customers already use WhatsApp, and they expect a quick reply. Vexo connects the WhatsApp Business platform to your website, CRM and calendar so enquiries are answered instantly and nothing is lost in a personal inbox.

AI handles the routine questions and bookings. Your team steps in when it matters.

What WhatsApp integration includes

01

Instant replies

Answer common questions and opening-hours queries automatically, day and night.

02

Bookings in chat

Customers book, change or cancel appointments without leaving WhatsApp.

03

Click-to-chat from your site

WhatsApp entry points on your website and Google profile feed the same inbox.

04

CRM connected

Every conversation creates or updates a record so follow-ups are never missed.

05

Reminders and updates

Appointment reminders, order updates and review requests sent automatically.

06

Shared team inbox

Several people can reply from one business number with full history.

Done properly

Built on the official platform, with consent

We set up the WhatsApp Business platform correctly, including message templates and opt-in, so you stay within WhatsApp's rules and UK data law.

That means reliable delivery, no risk of your number being blocked, and customers who are happy to hear from you.

FAQ

Questions about WhatsApp

Can I keep my existing business number?

Usually yes, depending on how it is currently registered. We check this at the start and tell you what is possible.

Do customers need to opt in?

For business-initiated messages, yes. We set up compliant opt-in and message templates.

How much does it cost?

WhatsApp integration is included in our Booked and Always On packages from £6,000. Message fees charged by WhatsApp are separate. See pricing.

Make WhatsApp work for your business.

Tell us how customers contact you today and we'll plan the integration.

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